The Evidence
Every claim about Digital Health and Care Wales (DHCW) sourced. Every figure verified from public records. Senedd transcripts, Audit Wales reports, Welsh Government letters, DHCW's own accountability meetings, and Employment Tribunal filings — assembled so anyone can check our work.
The evidence presented here is gathered from Senedd committee transcripts, Audit Wales reports, Welsh Government intervention letters, Digital Health and Care Wales's (DHCW) own public accountability meetings, Employment Tribunal filings, Freedom of Information disclosures, and independent research. In 2025, FOI requests revealed £8.94 million in consultancy contracts and a £207,100 stakeholder review that DHCW never published. In 2026, FOI/6695830 disclosed £35.7 million spent on the National Data Resource — DHCW's own Phase 4 Business Plan restating the 10-year programme cost to £73.6 million and the modelled benefits NPV from £151.5 million to approximately £41 million. Every claim is sourced. Every quote is attributed. We distinguish clearly between what is proven from public records and what is alleged in legal proceedings.
Financial Waste
Nearly £200 million in identifiable programme costs — and DHCW cannot demonstrate what the public got for its money. The CEO admits 'we don't have an ROI on all of our investments.' The only quantified benefit: £0.5 million in non-cash time savings.
Patient Safety
The Royal Colleges warned that digital failures are causing patients to 'regularly experience delays that lead to worsening health.' This is the documented evidence of how DHCW's failures put real people at real risk.
Toxic Culture
In 2018, a Senedd committee called DHCW's predecessor 'the antithesis of open.' Eight years later, at Digital Health and Care Wales, at least two senior staff have allegedly been dismissed for raising the very concerns the Welsh Government later confirmed. The pattern has deepened.
Nepotism and Empire-Building
Allies promoted over qualified candidates at Digital Health and Care Wales (DHCW), credentials accumulated in suspicious timescales, and an organisation reshaped to serve those who run it rather than those it was built to serve.
Misconduct in Public Office
When public officials wilfully neglect their duties or abuse the trust placed in them, the law provides a remedy. Here is how DHCW leadership actions map against the legal thresholds for misconduct in public office.
Timeline of Events
From the 2018 parliamentary warning to the 2025 government intervention and beyond — every key event in the decline of DHCW, mapped in sequence so the pattern becomes impossible to deny.