Delivery
6 articles in this category.
National Data Resource: 10 Years Late, £100 Million Short
Wales was promised a £57 million National Data Resource with £151.5 million of modelled benefits in net-present-value terms and full payback by March 2026. By year seven, £35.7 million had been spent, no Health Board uses the platform — and DHCW had silently restated those modelled benefits to £41 million in its own Phase 4 Business Plan.
The Billion-Pound Question Wales Cannot Afford to Get Wrong
Wales is about to decide how 3.2 million patients' health records will work for a generation. Digital Health and Care Wales (DHCW) — the organisation tasked with delivering it — has failed at everything it has attempted. England has 39 million on its NHS App. Northern Ireland deployed Epic across all 5 trusts. Wales: two reports in nine months.
Nine Programmes, Zero Results: The £78 Million NHS Body the Government Cannot Fix
Nine major programmes. All under Level 3 government intervention. All at the same time. All under the same leadership. An organisation spending £78 million a year that cannot demonstrate a single pound of return on investment.
No Plan B: The Failing Organisation That Controls Every Hospital, GP Surgery, and Cancer Unit in Wales
Every time your GP refers you to hospital, the data travels through a DHCW system. Every time a nurse checks your medication, she reads a DHCW screen. This is the story of what failure means for the 3.2 million people in Wales whose healthcare depends on systems controlled by a single organisation the government says is failing.
7% After a Year: The Electronic Prescribing System Nobody Uses
England completed electronic prescribing over a decade ago. In January 2025, DHCW's CEO told the Senedd that 7% of Welsh GP practices were using it. Your prescription is still on paper because DHCW could not deliver what England delivered ten years ago.
Their Own Systems Went Down. Then They Admitted Everything
On the morning of the January 2026 accountability meeting, DHCW's own systems went down. What followed was two hours of admissions that amount to the most damning self-assessment any Welsh public body has delivered in recent memory. Every quote here is on the public record.