Who We Are
Citizens, former employees, NHS professionals, and members of the Welsh public — united by the conviction that the people who lead our most important institutions must be held to the standards their mission demands.
The Campaign for Responsible Leadership in NHS Wales is a group of citizens, former employees of Digital Health and Care Wales (DHCW), NHS professionals, and members of the Welsh public who share a single conviction: the people who lead our most important public institutions must be held to the standards that their mission demands.
We Have Had Enough
For years, we have watched in growing dismay as the leadership of DHCW — the sole organisation responsible for the digital infrastructure of the entire NHS in Wales — has presided over a record of chronic non-delivery, staggering financial waste, deteriorating systems, endangered patients, and a toxic culture that silences anyone who dares to speak the truth.
We have tried the internal routes. Concerns were raised through proper channels. Whistleblowing policies were invoked. Evidence was presented to directors, to CEO Helen Thomas, to the Board. The response, every time, was the same: silence, deflection, and retaliation against those who spoke up.
We will no longer wait for the system to correct itself. It has had years to do so and has failed. It is time for the people of Wales to see the full picture — and to decide for themselves what this evidence demands.
Who We Are
We are not political activists, and we have no party affiliation. We are people who care about the NHS — many of us devoted years of our professional lives to trying to make it better. Some of us joined DHCW believing we could help fix a broken system and improve the lives of patients across Wales. What we found instead was an organisation whose leaders are more interested in protecting themselves than in serving the public.
We include former DHCW employees who witnessed waste, incompetence, and misconduct first-hand. We include NHS professionals from Health Boards across Wales who have seen DHCW's failures block their ability to deliver care. We include members of the public who are tired of hearing that the NHS "needs more money" when hundreds of millions are being squandered by leaders who face no consequences.
We act for the benefit of the public, and we will not stop.
Why We Act
We have tried the internal routes. Concerns were raised through proper channels. Whistleblowing policies were invoked. Evidence was presented to directors, to the CEO, to the Board. The response, every time, was the same: silence, deflection, and retaliation against those who spoke up.
The Welsh Government intervened. The Senedd asked questions. Audit Wales examined the books. The problems were confirmed — yet the same leaders remain in post, under Interim Chair Ruth Galzzard the same programmes continue to fail, and the same patterns of waste and unaccountability persist.
We will no longer wait for the system to correct itself. It has had years to do so and has failed.
Our Standards
We commit to being truthful, fair, and evidence-based in everything we publish.
Evidence-Based
We distinguish clearly between proven facts from Senedd proceedings, Audit Wales reports, government statements, and public accountability meetings — and allegations that await judicial determination from Employment Tribunal proceedings.
Right of Reply
We give those we criticise the opportunity to respond.
Within the Law
We work within the law and through legitimate channels.
Source Protection
We protect the identity of anyone who shares information with us, unless they give explicit written consent to be named.
Mission-Focused
We stay focused on what matters: better leadership, better outcomes, and better healthcare for the people of Wales.
Our Commitment
We are not motivated by personal grievance, political ambition, or a desire to tear down the NHS. We are motivated by the conviction that the NHS is too important to be led by people who treat it as their personal property.
We commit to being truthful, fair, and evidence-based in everything we publish. We commit to distinguishing clearly between proven facts and allegations that await judicial determination. We commit to giving those we criticise the opportunity to respond. We commit to working within the law and through legitimate channels. And we commit to staying focused on what matters: better leadership, better outcomes, and better healthcare for the people of Wales.
We will not be intimidated. We will not be silenced. And we will not stop until the leadership of DHCW and NHS Wales reflects the standards that the people of Wales have every right to expect.
Legal Standing
Private prosecution and civil action are legitimate citizen mechanisms under UK law. Where the evidence supports it, we will use every legal tool available to hold those responsible to account. We do not take this step lightly — but when public officers knowingly waste public money, endanger patients, and retaliate against whistleblowers, the law exists to protect the public interest.